1. Introduction
We process your information strictly in accordance with data protection principles and only when a legal basis exists, for example, for fulfilling contract-related tasks. Otherwise, we have a legitimate interest in contacting you personally to present our services and tailor them to your needs.
We comply with Swiss legal regulations on data protection.
2. Processing of Personal Data
2.1 Scope and Purpose
We primarily collect personal data necessary to fulfill our service obligations. The personal data concerned includes:
- Personal information: Company, name, first name, address, internet address
- Contact details: Telephone number, email address, language
- Contract data: Orders
- Payment information: Account details, incoming and outgoing payments
2.2 Use of Your Data
We use your data for the following purposes:
- Providing services
- Direct marketing
- Improving our offerings
2.3 Disclosure of Collected Data
We do not sell, rent, or trade your personal data. However, we may share data with third parties when necessary for contract execution or direct marketing.
3. Webseite
Our website is connected to various third-party services and systems. Below, we describe the services that process personal data on our behalf and how data is handled within our own infrastructure.
3.1 Google Analytics
Our website uses Google Analytics, a web analytics service from Google LLC ("Google"). Google Analytics uses cookies to analyze website usage. Information generated by cookies (including your IP address) is transmitted to a Google server in the USA and stored there. Google uses this information to evaluate website usage, compile reports for us, and provide additional services related to website and internet use.
We use Google Analytics with IP anonymization, ensuring your IP address is anonymized as soon as it is collected. Typically, Google shortens your IP address within the European Union or other parties to the Agreement on the European Economic Area.
The use of Google Analytics is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR. You may withdraw your consent at any time by adjusting your browser's cookie settings.
You can prevent data collection by installing a browser add-on from: https://tools.google.com/dlpage/gaoptout?hl=en
3.2. Recaptcha
Our website’s forms are protected by Google reCaptcha v3 to prevent unauthorized submissions by bots. This requires the transmission of various personal data to Google to verify that the user is human. Google commits to providing adequate data protection. Every form includes a notice ("protected by reCaptcha") and a link to Google’s privacy policy. More information: https://privacy.google.com/intl/en_ALL/
3.3. Cookies
Cookies are technical tools used by third-party services mentioned above. Every website uses cookies to enable features such as contact forms. Cookies are harmless text files automatically stored on your device by your browser when visiting our website.
Most browsers accept cookies by default. However, you can configure your browser to prevent the storage of cookies. Our website can generally still be used without cookies, but its functionality may be limited.
3.4. Server Logs
Our website is hosted on the server infrastructure of Cmsbox GmbH. Each time you access our website, general data about the access is collected and stored in log files. These include: the name of the accessed page, URL, date and time of access, amount of data transferred, confirmation of successful retrieval, browser type and version, the user’s operating system, referrer URL (previous page visited), and the user's IP address. This data is necessary to ensure the functionality and security of our infrastructure.
3.5. Contact Forms
You can contact us via forms on our website. The submitted content is delivered to us by email. Some personal data (name, surname, address, phone number, and email) is necessary for handling your request. This data is only stored for the purpose of your inquiry and will not be used for other purposes (e.g., email marketing) without your explicit consent.
4. Rights of Data Subjects
You have the right to assert your data protection rights at any time. Please contact our data protection officer if you wish to exercise any of the following rights:
- Right to information: You may request information about whether and which data we store about you and the purpose of the processing.
- Right to be forgotten: Data that is no longer required for its original purpose will be deleted.
- Right to deletion: You may request the deletion of your personal data, provided no legal retention obligations apply.
- Right to object (opt-out): You can request that we stop processing your personal data at any time.
5. Data Retention
We only retain your data as long as necessary for legal or processing purposes. If we process your data based on a contractual relationship, the data will be retained in accordance with legal and contractual retention requirements.
6. Data Security
We protect your personal data using standard organizational and technical security measures. We regularly review and adapt these measures to reduce potential risks and prevent unauthorized use. However, we cannot guarantee that data will never be lost, misused, or altered. In such cases, we will take legally required actions and inform affected parties and authorities promptly and transparently.
7. Contact Person
If you have any questions regarding data protection, wish to request information, or ask for your data to be deleted, please contact our data protection officer:
Take-Off Balloon LTD
Christoph Meyer
Worbenstrasse 20
2557 Studen
+41 32 397 51 42
8. Changes to the Privacy Policy
Legal developments or technological advances may make it necessary to amend this privacy policy. The current version is always available on our website.
Last updated: 27.03.2025
